Terms and Conditions  

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we dispatch the order. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

We dispatch your order right away. We will normally send your order to you within 3 business days but this is not guaranteed. Orders from the Republic of Ireland will generally be received in under 10 days.

If your item is not in stock, we will contact you before deciding how to proceed.

Taxable items have 20% VAT (sales tax) added.

Delivery charges when ordering online are calculated by weight and surcharges may apply in certain areas.  We will always charge the lowest price for delivery.  If the website has calculated delivery to be too low we will contact you before proceeding with your order.

Shortages:
Please check your order upon receipt and notify us within 48 hours of receipt of any shortages. We will not be held responsible for shortages if notified later than 48 hours after receipt.

Any credit card details you entered are transmitted over a secure (SSL) link and stored using 128-bit encryption.

We guarantee your satisfaction. Customers from the European Union are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

If you need to reach us, please use the Contact us link on the store page.