Return an item
If you are not completely satisfied with your purchase, simply return the item to us in its original condition within 14 days of receipt.
Returned items should be unused and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt.
Please note:
1.Goods will only be accepted for return if they are despatched within 14 days of delivery, unless we have notified you otherwise.
2.The item is your responsibility until it reaches us.
3.The cost of returning the item to us is your responsibility.
Contact Us : Tel No. 01332 831 300
Address: Supapets (UK) Ltd, Hilltop, Breadsall, Derby. DE21 4FY
Email : sales@supapets-online.co.uk